Las Vegas

April 24 - 26, 2019

Frequently Asked Questions

If you have any unanswered questions, please contact the Sophos Discover Registration Team from 6 a.m. – 5 p.m. (PT) Monday – Friday.
Phone: +1 (408) 963-5632 | Toll Free: (888) 264-5577
Email: registration@events.sophos.com

Please click on a category below to find frequently asked questions and answers.

Location and Dates

  • Where is Sophos Discover being held in 2019?

    Sophos Discover will take place at the MGM Grand in Las Vegas, Nevada.

  • When will the conference take place?

    Sophos Discover will begin at 12:00p.m. on Wednesday, April 24, 2019, with a Partner Meet and Greet. The Opening General Session will begin at 2:00p.m. The conference will conclude with the final night dinner and event on Thursday, April 25, 2019. Sophos-sponsored departure shuttles are scheduled for Friday, April 26, 2019.

  • Weather

    Las Vegas averages a daily maximum temperature for April that's between 74 and 82 degrees Fahrenheit. The days at Las Vegas start to heat up rapidly during April.

  • How do I make a change after I have completed my reservation?

    Click here or on the Returning User link at the bottom of the screen in order to log in and edit your registration. If you have not yet registered for Sophos Discover, click here to go to the registration login page. Once you reach the login page, enter your last name and password as they appeared on your invitation.

  • What is the cancellation policy?

    Please note that the hotel reservations must be confirmed by Sophos by March 28, 2019. Changes and modifications are allowed up to 11:59 p.m. PT on March 28, 2019. To cancel, please email registration@events.sophos.com or call the registration office at (888) 264-5577 / +1 (408) 963-5632. An email will be sent to confirm your cancellation. Please be sure to keep this confirmation email for your records.

Registration

Hotel

At the event

  • What are the registration hours and locations?

    Sophos Discover registration services are available at the Sophos Discover Registration Desks.

    Wednesday, April 24, 2019
    10:00 a.m. – 7:00 p.m.
    Thursday, April 25, 2019
    7:30 a.m.-7:00 p.m.
  • What is the schedule for the Sophos Evening Events?
    Wednesday, April 24, 2019
    Partner Welcome Event
    7:00 p.m.
    Thursday, April 25, 2019
    Final Night Celebration
    7:00 p.m.
  • What hotel nights are covered by Sophos?

    Sophos will be hosting your room, and city tax for the nights of Wednesday, April 24th and Thursday, April 25th. Please book your hotel through the Sophos Discover registration site.

    Click here to register for the meeting or Click here to modify an existing registration. If you experience any difficulty registering, please email registration@events.sophos.com.

  • How do I book a hotel for Sophos Discover or make changes to an existing hotel reservation?

    Please book your hotel through the Sophos Discover registration site. Click here to register for the meeting or click here to modify an existing registration. If you experience any difficulty registering, please email registration@events.sophos.com.

  • What is the hotel room cancellation policy?

    Please note that the hotel reservations must be confirmed by Sophos by March 28, 2019. Changes and modifications are allowed up to 11:59 p.m. PT on March 28, 2019. To cancel, please email registration@events.sophos.com or call the registration office at (888) 264-5577 / +1 (408) 963-5632. An email will be sent to confirm your cancellation. Please be sure to keep this confirmation email for your records.

  • What is Las Vegas’ weather like in April?

    Las Vegas averages a daily maximum temperature for April that's between 74 and 82 degrees Fahrenheit. The days at Las Vegas start to heat up rapidly during April.

  • How do I arrange ground transportation?

    Taxi
    Taxis are readily available at the McCarran International Airport (LAS). The cost of a taxi from the Airport to the hotel is approximately $25 (one-way).

    Shuttle Service
    Several companies offer shuttle service to and from LAS; the cost is approximately $7 per person (one-way). Signs directing you to the shuttle area are posted on the transportation level at the airport outside baggage claim. Return shuttles run from the MGM Grand to the airport from 7:00 am to 10:00 am.

    Sophos Shuttles
    Sophos will be hosting departure transfers for those attendees returning to the McCarran International Airport (LAS) on the morning of Friday, April 26th. If you wish to take advantage of a departure shuttle, please select that option on your registration form, and enter in your departure flight details. A final shuttle schedule will be available onsite at the Sophos Hospitality Desk.

  • What should I do if I lose or find an item at Sophos Discover?

    Visit the Sophos Discover Registration Desk for any lost or found items

    Open hours:
    Wednesday, April 24, 2019
    10:00 a.m. – 7:00 p.m.
    Thursday, April 25, 2019
    7:30 a.m. – 7:00 p.m.

    Contact Information: (888) 264-5577 / +1 (408) 963-5632 or registration@events.sophos.com

    Reporting a missing item: Call, email, or visit us to describe the item you have lost. Please be prepared to describe it in detail and let us know how to reach you once the item has been found.

    Claiming an item: You must claim the item yourself. Be prepared to provide a picture identification when claiming the item.

    Found an item: Please bring the item to the registration desk, give it to an ambassador or Security Team Member or turn it in at any of the hotel’s Info Desks. Please note where and when you found the item.

    After the event: All remaining items will be turned over to The MGM Grand once the event is over and they will keep the items for sixty days from close of show.

Miscellaneous

Countdown to Sophos Discover

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