Lago Maggiore

May 6 - 7, 2019

Frequently Asked Questions

If you have any unanswered questions, please contact the Sophos Discover 2019 Registration Team from 09:00 a.m. – 05:00 p.m. Monday – Friday.
Phone: 335/1337572 – 346/1580896

Please click on a category below to find frequently asked questions and answers.

Location and Dates

  • Where is Sophos Discover being held in 2019?

    Sophos Discover 2019 will take place at Grand Hotel Dino in Baveno (VB).

  • When will the conference take place?

    Sophos Discover 2019 will begin at 12:00pm on the 6th of May, 2019 with a meet and greet, followed by the Opening General Session beginning at 2:00pm. The conference will end with lunch on the 7th of May, 2019. Sophos-sponsored departure shuttles are scheduled for the 7th of May, 2019 in the afternoon.


  • What costs are associated with Sophos Discover 2019?

    Sophos Discover 2019 is by invitation only and if you attend, per your confirmed booking, there is no charge. All room incidentals and miscellaneous charges are the responsibility of the attendee and a credit card will be requested by the hotel upon check-in to cover these additional charges. Please refer carefully to the cancellation policy.

  • How do I register?

    Please go to the login page to register.

  • How do I make a change after I have completed my reservation?

    Click here in order to log in and edit your registration. If you have not yet registered for Sophos Discover 2019, click here to go to the registration login page. Once you reach the login page, enter your last name and password as they appeared on your invitation.

  • What is the payment policy?

    Delegates will be responsible for any incidental charges. Attendance is by invitation only. Please see cancellation policy section should you need to alter your registration and accommodation information.

  • What is the cancellation policy?

    Please note that the hotel reservations must be confirmed by Sophos by 19th of April, 2019. Changes, modifications and cancellations are allowed up to 11:59 p.m. PT on 19th of April, 2019. To cancel, please email or call the registration office at 335/1337572 – 346/1580896. An email will be sent to confirm your cancellation. Please be sure to keep this confirmation email for your records. The cancellations made from the 20th of April, 2019 to the 6th of May, 2019 will be charged to the attendees for 100€ per person.

  • Are attendee substitutions permitted?

    Attendance at Sophos Discover 2019 is by invitation only. Substitutions are at the discretion of Sophos and any request for substitution will be sent to Sophos for consideration. For any questions on the attendee policy or to request an attendee substitution, please contact the Sophos Discover 2019 Registration Team by calling the registration office at 335/1337572 – 346/1580896 or emailing

  • Can I bring a guest?

    Guests will not be permitted to attend any Sophos Discover 2019 meetings or special events. Sophos Discover event passes will not be available for purchase.

At the event




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